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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will show up. It offers in-depth information about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich range of video tutorials explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our extensive Frequently Asked Questions section, which covers questions asked by real users and provides practical solutions. We frequently update our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, we have a fantastic team of customer service technicians available 24/7 and eager to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 317989

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com